Challenges of Digital Transformation In Healthcare & Our Solutions

07 Oct 2022

Digital transformation is a complex process, especially for a traditional industry such as healthcare. But, to become more competitive, all healthcare institutes & organizations need to go through digital transformation.

Below, we’ve listed the most significant challenges (along with our solutions) that healthcare companies usually need to overcome to implement digital transformation.

Challenge 1 – Data Security Remains #1 Concern

Regarding digital transformation, cybersecurity is a primary concern for all healthcare providers. Cyberattacks usually target private, sensitive, and highly valuable personal health data, disrupting patient care. For instance, a malware attack on a private hospital may seem low-risk. But such an attack could easily breach patients’ privacy, leading to a hospital’s reputation loss, fraud, discrimination, and so like. Therefore, we highly recommend taking specific measures to strengthen security and prevent cyberattacks.

Solution – Azure Cloud Migration

To overcome this challenge, migrating to the Azure cloud is highly recommended by our team. Azure secures the fragmented medical records of patients. We assess and strengthen the security configuration of your cloud resources. Our Senior Information Technology Experts team will enable threat protection for workloads running in Azure and on-premises. Azure detects vulnerabilities to protect your multi-cloud and hybrid workloads against malicious attacks. We are proficient and Microsoft-certified in migrating Key IT services and infrastructure to the Azure cloud.

Challenge 2 – The Cost Factor

Another reason why many healthcare institutes, organizations, and companies put digital transformation plans on the back burner is the cost factor. Unfortunately, these healthcare organizations focus primarily on the ROI while neglecting the value proposition that digital transformation can deliver. Though digital transformation in healthcare indeed requires vast investments in technology and partnering with a software development company, digital transformation can also offer higher scalability, more profits, and increased revenue compared to the traditional approach. Moreover, there are several cost-saving ways to approach digital transformation in healthcare.

Solution – Adopting Microsoft PowerApps Development Methodology

Microsoft Power Apps is a service for building and using custom business apps that connect to your data and work across the web and mobile – without the time and expense of custom software development.

We guide you in building professional-grade apps the easy way. Power Apps drive business transformation. Here are some benefits:

  • 188% ROI over three years
  • 74% Reduction in app development costs

Its incremental & iterative model has proven to accommodate new changes in a highly cost-efficient way.

However, suppose you’re planning to fill the gaps through digital transformation in your healthcare organization. In that case, it is essential to partner with us since we are Microsoft’s gold partner and the Partner of The Year Award winner. We operate with custom-selected tools from Microsoft’s platform based on the need of our clients (healthcare providers and pharmaceuticals).

Challenge 3 – Resistance to Change

The majority of healthcare professionals have admitted in a survey that because of working on tight schedules, they usually don’t have enough time to participate in learning how to use new software. Ironically, they regularly spend hours on hospital administrative tasks, which we could easily automate through digital transformation. By definition, digital transformation is about transforming how healthcare organizations and professionals think and work. Therefore, it is crucial to combat the resistance to changing mindset before embarking on the digital transformation journey.

Solution – Educate Stakeholders & Staff with New Software

Getting your staff and stakeholders familiar with new software developed during the digital transformation journey can seem complicated. But the good news is, it’s most undoubtedly accomplishable.

To educate your staff & stakeholders on how to use new software, you’ll be required to create a solid training program and make participating in the training program a top priority. A critical part of getting your staff and stakeholders to participate in the training program is demonstrating respect for their time and already jam-packed schedules.

Therefore, it’s best to set clear & realistic deadlines for the new software training program and give plenty of advance notice. Simply put, give your staff and stakeholders time and space to process the change.

For example, if you’re planning to introduce a new patient portal for your hospital, email everyone with a link to it and ask them to take a look before the next staff meeting. You can even encourage them to bring any questions regarding the training program.

Challenge 4 – Complying with HIPAA Regulations

The last challenge with digital transformation in healthcare is complying with Regulations. The law protects individuals’ medical records and private health information at all costs. This regulation allows patients to set boundaries on using and sharing their health records. To comply with HIPPA Regulations, a healthcare institution & organization must do the following:

  • Ensure complete integrity, confidentiality, and availability of patients’ medical records.
  • Safeguard against all kinds of possible cyber threats.
  • Protection against impermissible use of patients’ medical history.

Violating the above rules can lead to civil monetary and criminal penalties.

Solution – Partner with a Company Experienced in HIPAA-Compliant Software Development

Building a custom HIPPA-Compliant software is a complex, time-consuming & expensive process. Therefore, you must partner with an experienced health-tech company that you can rely on.

Before starting your digital transformation journey, it’s best to research potential healthcare app development companies, go through their previous HIPPA-Complaint software projects, and contact previous clients for feedback.

MY Synergy is an ISO-Certified Health-tech company with over a decade of experience in the industry. Throughout our journey, we’ve built various software products for the healthcare industry. For example, we’ve developed a robust All-in-One Vaccination Aggregator containing the COVID-19 pandemic through data. Another digital solution is the All-in-One Patient Pathway Administrator bringing efficiency to the processes that matter the most:

  • Treatment
  • Wellness
  • Education

Furthermore, we’ve ensured that all the healthcare solutions we developed are fully HIPPA Compliant. The MYCare platform allows for the sharing and reutilizing of components from Microsoft’s Healthcare Data Model. In addition, all features and data sets are designed based on the HL7 FHIR standards framework to ensure data interoperability across multiple systems and vendors.

So, when you partner with MY Synergy, you can rest assured that your digital transformation journey will be smooth, successful, and, most importantly, cost-effective.

And if you’re already planning to embark on the digital transformation journey of your healthcare company, feel free to reach out to us for a free consultation & professional guidance.

We hope this post has proven helpful and inspiring to act.