About MY Synergy
Culture & Values

Synergy defined

Learn about our values and how they influence our work

Vision

Simplify, digitalize, and measure value-based health & care

Mission

Analyze, optimize, and automate processes in the healthcare sector with digital products & solutions

Our unique proposition

We strive to improve patient outcomes and the overall patient journey by empowering value-based healthcare initiatives

 

Health institutions face a lot of challenges, but the one which we are most equipped to deal with is inefficiency. That could be a cumbersome patient flow, drugs wastage, unbalanced expenditure, or unoptimized workflow, among others.

Our deep knowledge in the healthcare domain allows us to recognize these issues and suggest tailored solutions to them. Experience tells us that understanding the problem is half the solution to it, and our meticulous approach to its identification is what puts us in the utmost position to fix it. The rest is up to our extensive expertise.

Yordan Iliev

On the outside, MY Synergy is a digital consultancy providing IT services to the healthcare sector. But at our core, we are healthcare enthusiasts committed to the betterment of patients’ lives and wellbeing through digitalization.

Our most senior officers, and I, have all had the privilege to work in hospitals. It is there that we witnessed the enormous energy and determination that medical workers bring to their job every day. Their selflessness inspired us to create MY Synergy and to infuse it with the same humanity and care that we now provide to our clients.

Yordan Iliev
CEO, MY Synergy

Respect

We trust each other and treat everyone with regards and dignity
We demonstrate a high regard for all individuals and appreciate their contributions
We treat each other in the same considerate way that we would wish to be treated ourselves
We focus on building mutual trust through transparent and honest communications
We treat all people with dignity and value the collective power of teamwork
We appropriately question actions inconsistent with our core values

Teamwork

We support the growth and development of all members of the team
We take ownership of the team’s work and personally commit to finding solutions
We communicate effectively by sharing information, skills, and knowledge to achieve success
We share and celebrate success by valuing and recognizing each contribution
We go above and beyond together to ensure MY Synergy continues to grow
We share goals and hold ourselves and each other accountable

Creativity

We optimize results by working smarter
We are empowered to take risks, learn and grow
We transcend traditional ideas, rules, patterns, relationships and create meaningful new ideas, forms, methods, and interpretations
We learn from our failures and our successes
We are adaptable, insightful, innovative
We find new ways to make things better

Professionalism

We are diligent, qualified, skilled, committed
We take pride in professional appearance, language and behavior
We are diligent in delivering high-quality work and providing exceptional service to both internal and external clients
We respect others, express sincere appreciation, and positively influence those around us
We personally commit to continuous improvement and professional growth
We maintain composure in challenging situations

Motivation

We strive for the highest standards in order to achieve exceptional results
We attract self-motivated, highly capable, results-oriented people and invest heavily in their development
We are inspiring ourselves and others to step out of comfort zones, play a bigger game, and choose empowering contexts which lead to new actions and new results
We believe our employee motivation is most powerful when we follow our core values and behave according to our company culture
We communicate openly, our actions mirror our words and we keep our promises
We dream big, inspire, keep our word and develop highly motivated staff

Philomathy

We love learning and studying
We share a thought that true learning brings positive change to the world
We dedicate special time to additional courses that improve our professional and personal lives, as well
We consider learning both important & beautiful as nobody can take it away from you
We never settle until something is explored and learned to its slightest detail
We believe that friendly and clarifying questions can bring new knowledge