What is ISO certification? Why it is better to choose an ISO certified services vendor

25 Jul 2022

MY Synergy – ISO certified with ISO standards 9001, 20000, 27001

What is ISO certification?

ISO certification certifies that a management system, manufacturing process, service, or documentation procedure has all the requirements for standardization and quality assurance. In an international marketplace, checks and balances need to be in place. Otherwise, it would struggle to maintain consistency and quality across industries and nations. ISO is an international organization whose standards help to keep a level playing field. ISO (International Organization for Standardization) is an independent, non-governmental, international organization that develops standards to ensure the quality, safety, and efficiency of products, services, and systems. ISO standards ensure consistency. Each certification has its standards and criteria and is classified numerically.

ISO 9001

ISO 9001 defines the standards and criteria for meeting several quality management principles. It helps MY Synergy be more efficient and improve customer satisfaction. As a result, an organization claiming ISO 9001 certification is an organization with products and services that meet quality standards. ISO 9001 requires us to define and follow a quality management system that is appropriate and effective while also requiring us to identify areas for improvement and take action toward those improvements.

ISO 20000

ISO 20000 is an IT service management (ITSM) standard that ensures our ITSM processes align with international best practices and our needs. This standard helps MY Synergy benchmark how our managed services are delivered and how we can measure the service levels and assess performance. Many organizations in the healthcare sector require their IT service provider to demonstrate compliance with ISO 20000. Now, we are open to a variety of healthcare markets. Achieving ISO 20000 certification can help us improve our services, create a framework for independent assessment and demonstrate an ability to meet clients’ requirements. It also gives us a competitive advantage, as we demonstrate reliability and high quality of service.

ISO 27001

ISO 27001 is a security management system certification defined by the International Organization for Standardization. It helps MY Synergy strictly control security procedures within the company and information security that surpasses the confines of the company. The certification is a factor in gaining the customer’s trust. Having obtained the ISO 27001 certificate, we assure our partners that we have the right tools for avoiding risks and ensuring a high degree of information security. Also, the strict procedures ensure effective risk prevention and treatment when this is the case.

 Top 5 Reasons why you should work with an ISO-certified vendor

  1. Standardization
  2. On-Time Delivery
  3. Security
  4. Cost Reduction
  5. Reliability
  6. Improved Customer Satisfaction

Explore our IT services and contact us for an individual free consultation: IT Services – MY Synergy