Bul Bio National Center Part - March 2021 - September 2021

"Bul Bio - National Center of Infectious and Parasitic Diseases [BB-NCIPD]" is a large state-owned company. It manufactures vaccines, immunostimulants, bioproducts, blood derivatives, and other pharmaceutical consumables. The company is one of the oldest in the country. It has been at the forefront of medical innovation for 150 years. Its product portfolio spans over 600 medications, including the BCG vaccine, which Bul Bio exports worldwide. In the wake of the Covid-19 pandemic, Bul Bio was forced to organize work for its employees in a way that would allow them to access company resources remotely and securely.

Case

Bul Bio lacked the capabilities to adapt its business processes to the work restrictions stemming from the Covid-19 pandemic. The company felt insufficiencies in terms of resources and viable workarounds. This prevented them from being able to create a hybrid home-or-office work model. As a result, employees and partners were limited in their ability to collaborate effectively when working remotely. The situation had to be resolved, as it impeded the overall productivity of the team.

Solution

After an in-depth examination of the existing Bul Bio infrastructure and processes, we selected Microsoft 365 [M365] as the most feasible solution. M365 is the only cloud service that offers a fully diversified portfolio of services. The tools provided by M365 synergize perfectly to enable a complete transformation of the organization's way of work.As always, we approached the project with an emphasis on personalization. However, this time, we also utilized an internally-created best practices checklist designed specifically to facilitate M365 integrations. This kind of quality control is essential when implementing something so complex, and yet so personalized, within large organizations. The checklist serves to set the foundation for the implementation of the M365 toolset, and then to match every step of the process to what is considered the best way to do it. And so, the project unfolded in two main phases:

1. Analysis of the existing Bul Bio infrastructure via an initial audit - a step that allowed us to gain a full understanding of how M365's services could be used to transform existing processes.

2. M365 toolset implementation and checklist examination - a phase that consists of four different components, namely the setup of an Azure Active Directory, Intune Endpoint Manager and Exchange Online mail server, as well as collaboration governance to secure and validate the process with internal and external regulations. The best practices checklist was used by the team as a configuration guide and a reference throughout this entire phase.

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