We resolve every additional request or need. Our support team has a rating of 4.9/5.

IT Service Management

MY Synergy provides ongoing assistance and maintenance to ensure smooth operation.  

We address any issues or concerns that may arise, and we provide timely resolutions to problems.  

Additionally, the support phase includes performance optimization, and periodic updates to ensure the solution remains secure, up-to-date, and aligned with evolving business requirements.  

We monitor and manage your infrastructure in order to be sure everything is working in the proper way. We use technologies that allow us to prevent problems before they happen. 

Monitoring is an integral part of managed services, where MY Synergy employs specialized tools and technologies to continuously monitor your IT infrastructure.  

Any deviations or issues detected are promptly addressed, minimizing potential disruptions and optimizing system efficiency.

Case Studies

The Bulgarian Medical Association BMA - Autumn 2020 - Spring 2023

The Bulgarian Medical Association BMA - Autumn 202...

The Bulgarian Medical Association [BMA] is a non-governmental organization and one of the world's first professional organizations for medical doctors. It aims...
Sbalo Orthopedic University Hospital "Prof. B. Boychev" - Part - Fall 2019 - Winter 2019

Sbalo Orthopedic University Hospital "Prof. B. Boy...

Specialized Orthopedic University Hospital "Prof. B. Boychev" [SOUH] is a medical institution dedicated to treating patients suffering from limb, spine, and jo...
Sbalo Orthopedic University Hospital "Prof. B. Boychev" - Part - Fall 2019 - Winter 2019

Sbalo Orthopedic University Hospital "Prof. B. Boy...

Specialized Orthopedic University Hospital "Prof. B. Boychev" [SOUH] is a medical institution dedicated to treating patients suffering from limb, spine, and joi...
Bul Bio National Center Part - March 2021 - September 2021

Bul Bio National Center Part - March 2021 - Septem...

"Bul Bio - National Center of Infectious and Parasitic Diseases [BB-NCIPD]" is a large state-owned company. It manufactures vaccines, immunostimulants, bioprod...

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